privacy policy
Introduction
Welcome to Booked By Sea.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you use the Booked By Sea mobile application and related services.
By using the application, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
- Full name.
- Mobile phone number.
- Email address.
- Profile photo (optional).
- Location data (with your permission).
- Trip and booking information.
- Payment-related information (payment processing is handled by authorized payment providers; we do not store your payment card details).
- Ratings and reviews.
- Device information, including device type, operating system, IP address, and device identifier.
- Application usage data and activity logs.
How We Use Your Information
We use your information to:
- Create and manage your account.
- Display nearby marine trips based on your location.
- Process booking requests.
- Send booking confirmations and notifications.
- Process electronic payments.
- Improve our services and user experience.
- Respond to customer support inquiries.
- Analyze application performance.
- Comply with applicable legal and regulatory obligations.
Sharing Your Information
Your information may be shared with:
- Marine trip Service Providers to fulfill your bookings.
- Secure payment service providers.
- Hosting, cloud, and technical service providers.
- Government authorities when required by law.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Location Services
With your permission, the application may access your location to display nearby marine trips and improve your booking experience.
You may disable location services at any time through your device settings; however, some features may become unavailable.
Notifications
The application may send notifications regarding:
- Booking status.
- Payment confirmations.
- Trip updates.
- Promotional offers and marketing communications (which can be disabled through your device settings).
Data Security
We implement appropriate administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or loss.
However, no electronic system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
After the retention period, data will be securely deleted or anonymized where applicable.
Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information.
- Correct or update your information.
- Request deletion of your account and personal data.
- Object to or restrict certain processing activities.
- Request a copy of your personal data where applicable.
Third-Party Services
The application may contain links to or integrate with third-party services. Booked By Sea is not responsible for the privacy practices of those third parties.
Children's Privacy
Booked By Sea is not intended for children below the minimum legal age applicable in the country where the service operates, and we do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes become effective immediately upon publication within the application or on the official website.
Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us through the official communication channels provided within the application or on the official website.
